Return & Refund Policy
As a brand that prides in producing, processing, selling and distributing 100% natural and preservative-free products, we do not accept returns of any nature.
Refunds (if applicable)
Should you require a refund in the rare case of having received a defective or damaged product(s), please reach out to us via email, with photos and/or videos of the product(s) and the extent of the defect/damage, to firstname.lastname@example.org.
Communication of refund request should reach us within 2 days of receipt/delivery of products.
If your refund request is approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-7 working days.
Late or missing refunds (if applicable)
If you haven’t received a refund in the stipulated time, please check your bank account. Next, contact your credit card company; it may take some time before your refund is officially posted. Finally, contact your bank directly. There is often some processing time before a refund is posted.
If you’ve done all of this and still not received your refund, please contact us at email@example.com.
Exchange (if applicable)
Should you require an exchange in the rare case of having received a defective or damaged product(s), please reach out to us via email, with photos and/or videos of the product(s) and the extent of the defect/damage, to firstname.lastname@example.org.
Communication of exchange request should reach us within 2 days of receipt/delivery of products.
If your exchange request is approved, your exchange will be processed, and will be dispatched within 2 days.
Cancellation of Orders
Once the order(s) is dispatched, we will not accept cancellations. We dispatch in 1-2 business days of receiving your order(s).
In case you wish to cancel your order(s), do so within 24 hours of placing the order.
To cancel orders, email us at email@example.com.
Sale items (if applicable)
Only regular priced items may be refunded/exchanged, unfortunately sale items cannot be refunded/exchanged.
Our working days are Monday through Saturday.
We’re reachable here:
Manalaya Road, Anamangad
Perintalmanna, Malappuram District
Kerala, India, 679357